Privacy Policy

Agentivu, a Synwrk Ventures Group company, is the data controller for the information described here. Questions, requests, or complaints: admin@agentivu.com.

Nothing is collected from you by browsing this site. There are no analytics, no advertising pixels, and no cookies set by us. The typeface is served from our own domain, so no request for it reaches a third party.

If you submit the revenue calculator, we receive what you typed: your name, email address, your phone number if you chose to add one, and the figures and answers you gave — your industry, weekly volume, average value, loss rate, and how you currently handle contact outside hours and follow-up.

Your browser also reports its time zone, and we keep it for one reason: so that if we write to you again, the email arrives during your working day instead of the middle of your night. It tells us what time it is where you are, not where you are.

We do not record your IP address (the chat, below, keeps only a scrambled form of it for an hour, against abuse), do not build a fingerprint of your device, and do not track which links you click in our emails. The time zone above is the only setting we read from your browser, it is used only to decide when to send, and on its own it identifies a clock rather than a person.

To send you the breakdown you asked for, and to follow up about whether we can help. The lawful basis is your consent, given by submitting the form. You can withdraw it at any time — see below — and withdrawing is as easy as giving it.

Up to 24 months if you do not become a client, after which it is deleted. If you ask us to delete it sooner, we do.

These providers, each doing one job:

• Supabase — stores the record. Hosted in Frankfurt, Germany.
• Resend — sends the email. Processed in Ireland.
• Vercel — hosts this site and runs the code that handles your submission.
• Cloudflare — runs the site chat: its AI assistant, the conversations and the files sent in them, and turns voice messages into text.
• Slack — where our team reads and answers the conversations in which you ask for a person.

The calculator's data is stored and processed in the EU. Vercel, Cloudflare and Slack are US companies, so some processing may involve a transfer outside the EEA, covered by the European Commission’s Standard Contractual Clauses.

We do not sell your data, and we do not share it with anyone for their own purposes.

The booking link takes you to Cal.com, which is a separate service with its own privacy policy. What you enter there is between you and them until they pass us the booking.

The chat in the corner of every page is optional, and nothing is sent until you write in it. What happens to what you write depends on who answers.

The assistant. Your questions are answered by an AI model that runs on Cloudflare's own network (Cloudflare Workers AI). It receives your question, the earlier messages in the same conversation, the page you are on and your browser's time zone (to give our hours in your time) — not your name or e-mail. The conversation is kept as its memory for 24 hours after your last message, then deleted, and it is never used to train a model. A voice message is turned into text the same way, and the recording is not kept.

A person. If you ask to talk to the team, we receive your e-mail address, the conversation so far and the page you were on, and our team answers from Slack. We keep that conversation, and any rating you give it, to follow up and to improve how we answer: up to 24 months, or less if you ask. Files sent in it, by you or by us, are deleted automatically after 30 days.

In your browser. So that a reload or a crash does not lose it, the conversation is also kept in your own browser, in its local storage (not a cookie), for 24 hours after its last message.

Against abuse. To limit how many messages can be sent from one place, the chat counts them per IP address for an hour. It keeps only a scrambled (hashed) form of the address, not linked to the conversation, and deletes it after that hour.

We use what you write in the chat to answer you, which is why you wrote it. To have a conversation deleted sooner, write to admin@agentivu.com.

This section applies only to businesses that use Agentivu's services and choose to connect their Google Calendar. Visiting this site never gives us access to any Google account.

What we access. When you connect, Google asks you to grant Agentivu three permissions, all limited to Google Calendar: to see the list of your calendars, so you can choose which one receives bookings; to see your availability, meaning when you are busy but not what your events are, so the assistant never books over something already in your diary; and to view and edit events, so it can create, move and cancel the appointments it arranges. That is all. We do not request, and cannot see, your Gmail, Google Drive, contacts, or any other Google data.

How we use it. Only to provide the booking features you asked us for: checking your availability, creating, moving and cancelling the appointments our assistant arranges for your customers, and sending the confirmations and reminders tied to those appointments. We do not use Google data for advertising, we do not sell it, and we do not use it to develop, improve or train artificial intelligence or machine learning models.

How it is stored. The access credential Google gives us is stored encrypted, on servers in the European Union, and is used only by our own systems. We read your calendar when a task needs it rather than keeping a copy of it. The records of the bookings our assistant makes are kept in a database reserved for your business alone, in the region you chose (EU or US).

Who else processes it. No one receives your Google data from us except the providers that run our infrastructure on our behalf (Hetzner, Supabase and Cloudflare), under data processing agreements. If our assistant uses an AI model to understand a request, it receives only the details needed for that request, under terms that forbid using them to train models. We transfer Google data to anyone else only if you explicitly ask us to, if it is necessary for security (for example, to investigate abuse), or if the law requires it.

Who can see it. Nobody at Agentivu reads your calendar data, except with your explicit permission (for example, when you ask us to look into a specific booking), when it is necessary for security, or when the law requires it.

How long, and how to remove it. We keep access for as long as you use our services. You can disconnect Agentivu at any time from your Google Account (Security › Your connections to third-party apps & services), or by writing to admin@agentivu.com. When you disconnect, or when your contract ends, we delete the stored credential and the booking records we hold for you within 30 days.

Agentivu's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

This section applies only to businesses that use Agentivu's services and choose to connect an Outlook or Microsoft 365 calendar instead of Google. Visiting this site never gives us access to any Microsoft account.

What we access. Microsoft asks you to grant Agentivu three permissions: to sign you in and read your basic profile (your name and email address), so we can show which account is connected; to keep access when you are not present, so the assistant can book while you are busy; and to read and write your calendars, which is the narrowest permission Microsoft offers for booking. That last permission technically reaches the details of your events. We do not use it that way: from your existing events we read only their start and end times and whether they mark you as busy, never their titles, attendees or contents, and we create, move and cancel only the appointments our assistant arranges. We do not request, and cannot see, your email, OneDrive, contacts or any other Microsoft data.

How we use it, store it, and who else sees it. Exactly as for Google above: only to provide the booking features you asked for; the credential stored encrypted on servers in the European Union; booking records in a database reserved for your business; no advertising, no sale, and no use to develop, improve or train artificial intelligence or machine learning models; the same infrastructure providers under data processing agreements; and nobody at Agentivu reads your calendar data except with your explicit permission, for security, or when the law requires it.

How long, and how to remove it. We keep access for as long as you use our services. You can disconnect Agentivu at any time at clients.agentivu.com/settings or by writing to admin@agentivu.com: we delete the stored credential, and the booking records we hold for you within 30 days. Microsoft gives us no way to withdraw the permission from your account on your behalf, so it stays listed there until you remove it — for a personal account at account.live.com/consent/Manage, for a work or school account at myapps.microsoft.com, or by your administrator if your organisation approved Agentivu for everyone.

Agentivu's use of Microsoft Graph follows the Microsoft APIs Terms of Use.

Under the GDPR you can ask for a copy of what we hold, have it corrected, have it deleted, have it sent to you in a portable format, object to how we use it, or withdraw your consent. One email to admin@agentivu.com does any of these, and we will act within 30 days. No form, no reason required.

The unsubscribe link at the foot of every email also works, and takes effect the moment you use it — no reply, no confirmation, nothing further from us. Replying unsubscribe does the same.

If you think we have handled your data badly, you can complain to your national data protection authority.

If this page changes, the date at the top changes with it. We will not quietly widen what we collect.